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He works for the association in the technology department and is a computer expert. He shares his knowledge with association members by helping them with laptop, netbook and smartphone problems.
I told him about my problem and he said he would come over later. He did just that and we started with a cuppa green tea - which he likes. Then to the computer and screen. I watched and listened as he sorted everything out. Thorsten has the advantage of being able to explain what and why he is doing things. Another learning experience for me. I now have a week to learn how to use the computer before we install new programmes and I start learning again.
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